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Shipping Policy

We strive to deliver your orders safely and on time. Please read our shipping policy carefully before placing your order.

1. Order Processing

  • Orders are usually processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Processing time may vary during festive seasons, sales, or high-demand periods.

2. Delivery Timeline

Estimated delivery time:

  • Metro Cities: 3–7 business days
  • Other Locations: 5–10 business days
  • Remote Areas: Delivery may take longer depending on courier availability.

Delivery timelines are approximate and may vary due to weather conditions, courier delays, or unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Free shipping offers may be available on selected orders or promotional periods.

4. Order Tracking

Once the order is shipped:

  • Customers will receive tracking details via SMS, email, or WhatsApp (if provided).
  • Tracking updates may take up to 24 hours to reflect after dispatch.

5. Delivery Attempts

Courier partners will usually attempt delivery multiple times. If the customer is unavailable:

  • The package may be returned after failed delivery attempts.
  • Re-shipping charges may apply for returned parcels.

6. Incorrect Address

Customers are responsible for providing accurate shipping details.

  • Orders shipped to incorrect or incomplete addresses may face delays or return.
  • Additional shipping charges may apply for re-delivery.

7. Damaged Package

If the package appears damaged or tampered with at the time of delivery:

  • Customers should refuse delivery or record an unboxing video.
  • Report the issue within 48 hours of delivery.

8. International Shipping

International shipping availability depends on location and courier serviceability.

Additional customs duties or taxes, if applicable, must be paid by the customer.

9. Contact Support

For shipping-related assistance or order queries, contact:

daycare.swati@gmail.com